We hope that you are happy with your purchases from SexiMinx however, if you wish to return an item returns must reach us no later than 14 working days from the date you receive the item, we will not accept returns after this time has passed.
Please note before making a purchase that any item returned will take up to 10 working days to be refunded back to you. If there is any fault with your item please notify us within 24hrs of receiving the goods so we can look into this.
All parcels returned to sender due to the customer entering a invalid/incomplete address the customer will incur the charge of the original postage plus the cost of postage to return the item back to us.
For hygiene reasons all swimwear must be returned unworn in original packaging complete with hygiene strip/sticker intact.
Any items deemed in an unsaleable condition will be rejected as a return and the customer will be notified by email.
Any item/s that are rejected by our quality control team for reasons of not being in a saleable condition (includes items that have been worn and/or washed, original tags removed, makeup transfer, marks or stains) must be claimed within 14 days of the customer being notified of rejected return.
These goods will be returned back to the customer and the customer will incur the carriage charge.
If this charge is not made the goods will unfortunately be destroyed. We kindly ask our customers to be careful when trying on so this does not happen.
Sexi Minx Returns
1 Union Street, Long Eaton, Nottinghamshire, NG10 1HH, Union Street